Useful information for refunds: You will only need to add the booking code once for all legs.
Claim for refund Use the form below to apply for refund on cancelled flight(s) and where you decided not to fly. Please fill in the information below.
First name
Last name
Address
Post code
City
Country

Email
Phone at work
Phone at home
Mobile phone

Travel details
Date of departure
Date of return
From city/airport
To city/airport
Flight no
Rebooked to flight no

Name of person in charge of the reservation
PNR Code/Ref. no
New travel document no (if you have purchased a new ticket)
Original travel document no

Travel insurance/name of company

Comments to the Refund department